Shipping policy

  • Effective Date: September 6, 2023

    Dear Customers of "Let's Kurti",

    We are dedicated to ensuring that you receive your cherished selections with ease and punctuality. Please familiarize yourself with our shipping policy outlined below:

    1. Australia-only Shipping: Please note that we exclusively ship within Australia. We do not accept or process orders for international shipping outside Australia.

    2. Shipping Charges: Your shipping costs will be determined based on your delivery location and will adhere to the rates set by AusPost. These rates can vary depending on the specific region within Australia.

    3. Processing Time: Once you place an order, we aim to process it within [1-3] business days. This timeline excludes weekends and public holidays. Upon processing, you will receive a confirmation email complete with tracking information to the address provided at checkout.

    4. Delivery Time: Post-processing, expect a delivery time of [3-7] business days depending on the destination location within Australia. Keep in mind, these are approximate delivery times, and actual delivery might vary due to factors beyond our control.

    5. Order Issues: Should you face any complications with your order, such as non-delivery or discrepancies in the received items, kindly reach out to our customer service team immediately at info@letskurti.com.

    6. Package Care: At "Let's Kurti", every item is meticulously packaged to ensure it arrives in impeccable condition. If, however, you find your package damaged upon arrival, inform us right away.

    Your trust and patronage mean the world to us. We strive to streamline our shipping process for the benefit of all our esteemed Australian customers.

    Warm regards,

    The "Let's Kurti" Team